Joyce Wong (BSc (Hons) MMathSc) joined the The 5Rs Partnership in 2013. Graduating at the top of her class, Joyce brings extensive quantitative and analytical skills.

Joyce completed her Masters’ thesis in the field of market research, namely designing a 3N conjoint choice experiment using partially confounded factorial design.

She has been involved in both primary research (e.g. data collection, survey design, focus groups) and secondary research (e.g. desktop reviews, competitor analysis, collateral review) on a wide range of projects for schools and universities across the world.

Joyce coordinates and leads our internal team in the development of our annual higher education fees monitors.

Mai brings a multifaceted research background to The 5Rs Partnership, informed by strong academic and consulting experience in the United States. Prior to joining the team, she served as a senior analyst at Oregon State University’s Student Affairs Research, Evaluation, and Planning office, where she focused on first-year student retention. Her research experience extends to consulting and internship roles at Oregon State University’s Department of Statistics and the Oregon Department of Energy.

At 5Rs Partnership, Mai contributes across a broad spectrum of research projects, including business development, qualitative research, and quantitative analysis. Her responsibilities encompass desk research, moderating focus groups and stakeholder interviews, crafting online surveys, data analysis and visualization, and building databases for market monitoring and competitor analysis. She champions data integrity standards, streamlines research operations for efficiency, and mentors junior researchers, contributing to a culture of research excellence within the team.

Mai Nguyen holds degrees in Statistics (M.S.), Public Policy (MPP), and Economics (B.A.), all from Oregon State University.

An has extensive experience across quantitative and qualitative education research projects globally.

An previously worked as a research assistant at Leeds University Business School in the UK. An’s other previous roles include working in the international aviation industry as a digital marketing executive for a major airline in Asia as well as a manager for a major airline alliance.

An holds a MSc. in Consumer Analytics and Marketing Strategy from the University of Leeds.